Software outsourcing services are widely utilized by clients to create different software products within an estimated budget and stipulated timeline. However, outsourcing software development includes an entire gamut of processes and is Not restricted to just the coding and implementation phases.
The processes that provide an efficient software outsourcing service(s) are proper planning, detailed analysis, a well-thoughtful design and architecture, well managed development process, easy implementation with constant review, iterative testing, deployment on servers and effective maintenance and monitoring of the software thereafter.
Processes governing the Software Outsourcing Process
It is vital that prior to providing software outsourcing services, IT organization must possess immense technological expertise along with experience on wide range of processes (in terms of services) to offer, of course, these processes should not be limited to just coding and implementation.
The following figure illustrates various processes that govern the process of outsourcing software development.
These processes are applicable for enabling optimized outsourcing software development services across various industries, for example, e-business solutions, embedded and mobile technologies, web applications and wireless applications. Some other industries where these processes are widely used include healthcare/pharmacy, oil and petroleum, chemicals, telecommunications, education, staffing, retail outlets, utilities, etc. and the kind of software produced with this process for these industries includes applications like online recruitment’s, call center applications, online doctor survey, accounting/loans management, hospital management system, mobile network account management, etc.
Software Outsourcing Services: Best Practices
The organization(s) needs to acknowledge the following points in order to provide the best possible outsourcing software development services. Although some of these points are associated with agile methodologies but are not solely dependent on these methodologies.
Software Development Methodologies vs. Project
The selection of the software methodology differs depending on the type of the software development project. For example, a waterfall model may be chosen; if the project is a re-processing of an already identified business challenge (may be finance and accounts). But, an agile methodology may be best chosen in case of projects with an ambiguity and shorter delivery time.
Setting the Correct Expectations
The requirements should be well-defined and the expectations should be set during the course of project discussions. A proper SRS (called as Software Requirements Specifications) document should be made by vendor and signed off by client prior to inception of coding.
Effective Outsourcing Decisions
Effective outsourcing software development decisions should be made with great emphasis on the processes and the documentation quality. Proper processes and procedures should be ensured to achieve high level of compliance along with accurate documentation for user-friendly accessibility.
Solid Architecture Creation
It is very important to ensure the importance of design. This is achieved by creating solid High-level Design (HLD), Low-level Design (LLD) documentation, freezing the storage schema, and making the Application Program Interfaces (APIs), etc. before beginning with the coding.
Avoiding Communication Gaps
The project manager is always responsible for the selection of the communication mechanism. The mechanism should be open and must involve the team like Basecamp, JIRA or otherwise.
Timely verifications are very important as these verifications check whether the project is on-track or getting off-track. One can rely on the vendor but still the role of buyer’s verification called UAT (User Acceptance Testing) cannot be underestimated.
Optimizing Software Testing
The best software engineering practice is to separate the development activities from the testing activities. Most of the projects these days follow agile methodologies to optimize the testing and QA services.
Involving the End-users for Feedbacks
The involvement of the end-users for the valuable feedback should not be compromised at any cost. The agile methodology enables an earlier version of the software so as to avoid any future surprises and/or over expectations from the software.